Question 1

How do I get started with pool service?

Accepted Answer

Just give us a call at 469-947-7501 or send us a message through the contact page. We'll schedule a free assessment, get you set up in our system, and have your first service on the calendar within days.

Question 2

What areas do you serve?

Accepted Answer

We serve homeowners within a 30-mile radius of McKinney, TX — including Celina, Prosper, Frisco, Allen, Anna, Little Elm, Melissa, and Fairview.

Question 3

How much does weekly pool maintenance cost?

Accepted Answer

Our Full Service plan starts at $200/month and includes skimming, brushing, vacuuming, water testing, chemical balancing, and equipment inspection. Our Full Service Plus plan is $235/month and adds filter cleans, specialty chemicals, 10% repair discounts, and priority scheduling.

Question 4

What's included in Full Service vs. Full Service Plus?

Accepted Answer

Full Service ($200/month) includes everything your pool needs week to week: skimming, brushing, vacuuming, water testing and chemical balancing, equipment inspection, and basket emptying. Full Service Plus ($235/month) includes all of that plus filter cleans as needed (up to 3 per year), specialty chemicals, a 10% discount on all repairs and equipment replacements, priority scheduling, and salt cell cleaning.

Question 5

Do you do pool repairs near me in McKinney or Collin County?

Accepted Answer

Yes — pool equipment repair is a core part of what we do. We service pumps, filters, heaters, salt systems, and automation equipment throughout McKinney, Prosper, Frisco, Celina, Allen, Anna, Melissa, Fairview, and Little Elm. Call 469-947-7501 to schedule a repair visit.

Question 6

What types of pool equipment do you repair?

Accepted Answer

We repair and replace pool pumps, filters (cartridge, sand, and DE), heaters, salt chlorine generators, automation systems, and more. We work on Jandy, Pentair, and Hayward equipment.

Question 7

Do you service saltwater pools?

Accepted Answer

Absolutely. Saltwater pools are one of our specialties. We test and balance salt levels, inspect and clean salt cells, and monitor your chlorine generator to make sure it's producing properly. Full Service Plus includes salt cell cleaning — a $75 value — at no extra charge.

Question 8

What happens if my pool turns green?

Accepted Answer

Don't panic — we've got you covered. Green pool cleanups are our most common emergency call. We respond in less than 24 hours, diagnose the cause (usually algae from low chlorine or a chemical imbalance), shock and treat the water, and get your pool back to crystal clear as quickly as possible.

Question 9

What causes a pool to turn green overnight?

Accepted Answer

A pool can turn green quickly when chlorine levels drop too low — often after heavy rain, high temperatures, or a period of heavy use. Algae spores are always present in the environment; they just need the right conditions to bloom. That's why consistent weekly maintenance is the best prevention.

Question 10

Do you handle emergency pool repairs?

Accepted Answer

Yes. For emergencies like green pools, equipment failures, or water chemistry crises, we respond in less than 24 hours. Call us directly at 469-947-7501 for the fastest response.

Question 11

Are your technicians certified?

Accepted Answer

Yes. Every technician on our team is CPO-certified (Certified Pool Operator) and receives daily field training. Our repair techs also hold the Texas Residential Appliance Installers License.

Question 12

Are you licensed and insured?

Accepted Answer

Yes. We hold a Residential Appliance Installer Contractor license (#1421) and are fully insured. Your home and property are always protected.

Question 13

What's your warranty on repairs?

Accepted Answer

Every repair comes with a 90-day labor warranty. If something isn't right within 90 days due to our workmanship, we come back and fix it — no questions asked. Parts and equipment carry the manufacturer's warranty.

Question 14

How often should I get filter cleaning?

Accepted Answer

Most pools need a filter clean every 3–6 months, depending on your filter type, pool usage, and the time of year. Full Service Plus customers get filter cleans included as needed — we monitor your filter pressure on every visit and clean it before it becomes a problem.

Question 15

What is your cancellation policy?

Accepted Answer

We request a 30-day cancellation notice for maintenance appointments. We believe in earning your business every visit, so there are no long-term contracts.

Frequently Asked Questions

Getting Started

Services & Plans

Pool Repairs & Equipment

Saltwater & Specialty Pools

Credentials & Trust

Logistics & Policies

Emergencies & Green Pools

Still Have Questions?